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Value City Furniture Platinum Card Login | Bill Payment Online



Value City Furniture Platinum Credit Card provides it card owners with online login and bill payment facilities. The credit card is serviced by the Comenity Bank. Using the credit card for making purchases at the Value City Furniture Stores you can enjoy easy finances and the 12 months no-interest plan. Login is powered by the Applied Bank.

Logging into your online account is fast easy and secure, once logged in you can make payments, sign up for email alerts, view account transaction history, set account alerts, sign up for auto debit and update account. Read on to find a complete guideline to the online login process. We have also mentioned guidelines using which you can retrieve your login particulars.

How to Login

Step 1– Cardholders who wish to log into their online account must open the login homepage (d.comenity.net) of the Value City Furniture.


Step 2– Once logged in you will find the Sign In section towards the top left of the screen. Provide your User Name and Password in the blank spaces and then press “Sign In”.


Forgot User Name or Password

Step 1– In order to reset username or retrieve password visit the login homepage and then select the link that reads as “Forgot your username or password?” (For direct access to the account reset page, click here Link).


Step 2– Next you will be directed to a new webpage. Enter the following details to find your account and confirm identity:

  • Credit Card Account Number or User Name
  • ZIP Code / Postal Code
  • Choose Identification Type
  • Last 4 Numbers of Social Security Number


Step 3– Once your account is verified you will be allowed to set new login credentials.

Make Payment

Step 1– To make an online payment Sign into your online account following the steps described above. On the account dashboard, you will find the “Make Payment” button which will direct you through the payment gateway.

Step 2– The customer can enroll under the auto pay section. This allows the credit card company to directly collect the bills from their bank account on the due date.

Activate Card

Step 1– To activate a newly received credit card call at 1-888-428-8818 and then provide your Card Number and Name on Card.

Customer Service

  • Call: 1-888-428-8818
  • Contact us page Link