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Ross Credit Card Login | Bill Payment Online


Ross Credit Card offers its customers with a user-friendly login portal at their website using which they can check in into their credit card account, pay bills and activate a card. The credit card is backed by the Comenity Capital Bank. The bank charges you no interest if paid in full within 6 months. Using the credit card for making purchases at the Ross-Simons Jewellery Stores you can enjoy exclusive benefits and offers.

The credit card facilitates you with a convenient payments system, free shipping on orders over $250, and a 30 days satisfaction guarantee. Once you are logged into your online account you can check your earnings, view, and print account statements and manage your account in a convenient manner. We have provided guidelines below which will ease the login and bill payment process.

How to Login

Step 1– Card owners who desire to sign into their online account should go to the login homepage (rs.mypreferredaccount.com) of the Ross-Simons. Once reach the web page you will find the login section below.


Step 2– Enter your User ID and Password in the blank spaces below and then press “Login”. If the credentials entered are correct you will be navigated to your account dashboard.


Forgot Password/ User ID

Step 1– Have you forgotten your Password or User Id? Then select the “Problems logging in?” link which is located at the bottom of the “Account Login In” section on the login homepage of the Ross. (For direct access to the account reset page, click here Link.)


Step 2– Next you will be directed to a new webpage. If you have forgotten your password check the “I don’t know my Password ” link, else check the “I don’t know my User ID”.


Step 3– Enter the following details to reset your login password.

  • User ID
  • Date of Birth
  • Social Security Number


Step 4– To reset your user id enter the following details.

  • First Name
  • Last Name
  • Date of Birth
  • Social Security Number


Make Payment

Step 1– If a cardholder wishes to pay his/ her credit card bills online then they should sign into their credit card account following the steps provided above. On the account dashboard, you will find the payments tab that will direct you through the procedure.

Step 2– The customer can also set an auto debit. This will allow the credit card company directly collect the bill from the bank without having to go through too much trouble.

Activate Card

Step 1– If you have just received the credit card in the mail and wish to activate it for online access then you should call the customer service at 800-272-0800.

Customer Service

  • Call: 800-272-0800

Mailing Address:

P.O. Box 105658
Atlanta, GA 30348-5658