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Fidelity American Express Credit Card Login | Bill Payment Online


Fidelity American Credit Card online portal can be accessed by its existing customers. Once you log into your credit card account, you can pay credit card bill, activate a card and update account information. The credit card earns you an unlimited 2% back on every purchase.

Signing into your online account is now much easier. You just need to provide your login id and password on the homepage of the Fidelity American Express and then you will be allowed to pay your bills, View your account activity, including recent purchases and credits and also retrieve your user id and password.

How to Login

Step1. If you wish to log into your credit card account then first visit the homepage (secure.fiacardservices.com) of the bank and then look for the “Login” option towards the right corner of the screen.


Step2. Here the users are required to enter their account login user id and password in the blank space below.


Step3. Once you are done with your login particular click “Login” to gain access to your online account.

Forgot Login Name

Step 1– If you have forgotten your login name then you should open the homepage of the Fidelity American Express. Now select the link that reads as “Forgot Login Name?” which is located just below the log in button. (For direct access to the login name reset page, click here Link.)


Step 2– Just provide your social security number and then press “Continue” to receive a new login name.


Forgot Password

Step 1– To retrieve your login password the user is required to open the login homepage of the credit card and then click on the “Forgot Password” link which is situated at the bottom of the Login section. (For direct access to the password help screen, click here Link.)


Step 2– Here you just need to enter your login name and then click “Continue”. Once your account is verified the bank will send you a new password.


Make Payment

Step 1– In order to pay your credit card bills online, you must log into your credit card account following the guidelines mentioned above. Once logged in you will find the “Payments” button on the account dashboard.

Step 2– The customer can also authorize an auto debit payment which allows the credit card company to directly collect the bills from the bank without having to go through too much trouble.

Activate Card

Step 1– Customers who have just received their Fidelity American Express Credit Card in the mail must activate it for making purchases. Call the customer service at 1.800.655.1491.

Cancel Credit Card

Step 1– If you wish to close your credit card account or cancel your application then you should contact the credit card company using this link.

Customer Service

  1. Call: 1.800.655.1491
  2. Outside the U.S: 1.302.738.5719
  3. Credit Card Company Contact us page Link