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Citi Prestige Credit Card Login | Bill Payment Online


Citi Prestige Credit Card offers its card owners with a secure online portal using which they can pay credit card bills and activate a card. It is an advantageous credit card with plenty of perks. You can earn 3 points for every dollar spent on air ticket purchases and hotel stays. Although the credit card has a lot of incentives associated with it, it charges an annual fee of $40.

Once you are logged into your credit card account you can sign up for online statements, check accumulated bonus points and transaction history. Scroll down and you will find briefly explained steps on how to log in and make payment.

How to Login

Step 1- Cardholders who desire to log into their online account should open the homepage (online.citibank.co.in) of the Citi Prestige Card. Look for the “Login” button towards the top right of the webpage.


Step 2– Next you will be navigated to a new web page with the online section below. Enter your User ID and IPIN (Internet Password) in the blank spaces below.


Forgot User ID

Step 1– Cardholders who have forgotten their user id should select the “Forgot User ID?” link located towards the right of the space to enter the user id. (For direct access to the user id reset page, click here Link).

Step 2– In order to retrieve your user id select your account type and a new window will appear on the screen. Enter the following details in the blank spaces below. Finally, click on “Proceed”.

  • 16 Digit Credit Card Number
  • Enter CVV Number
  • Date of Birth
  • Mailing Address Pin Code


Forgot Password

Step 1- Users who have failed to recall their login password must open the password reset page of the Citi Prestige Credit Card using this Link.

Step 2– Select your account type (Credit Card) from the drop down menu and then fill in the following details in the fields below.

  • 16 Digit Credit Card Number
  • Enter CVV Number
  • Date of Birth
  • Mailing Address Pin Code


Make Payment

Step 1- Customers who wish to pay their credit card bills online should log into their credit card account following the steps mentioned above. Once you are logged in you will find the “Make Payments” option that will lead you through the payments process.

Step 2– You can also authorize an auto debit which allows the bank directly pay the bills to the credit card company without going through too much trouble.

Activate Card

Step 1– If you have recently received the credit card in the mail should activate it for online access. To activate your card contact the credit card company using this Link.

Customer Service

Contact us page Link