1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)

Ford Service Credit Card Login | Bill Payment Online


Ford Service Credit Card has created a secure web portal using which one can log in, make payment and activate a card. The credit card is issued by the Citi Bank for the loyal customers of the Ford Motors. Using the credit card you can get your vehicle serviced. The credit card enables you to get a Ford Motor vehicle easily financed.

Logging into your Ford Service Credit Card account is very easy, you just need to provide your username and password and you are ready to go. Once logged in you can view earned rewards, monitor your account activity, view transaction history, and update account information. Read on to learn how to log in and pay bills.

How to Login

Step 1– Cardholders who desire to sign into their online account must visit the login homepage (citiretailservices.citibankonline.com) of the Ford Credit Card. Once the web page opens look for the “Sign-On” section towards the left of the page as pictured below.


Step 2– Enter your User ID and Password in the blank spaces and then click on the “Sign On” button below.


Forgot User ID

Step 1– If you are unable to recall your user id then you should navigate to the login homepage and then select the “Retrieve User ID” link located towards the bottom left of the “Sign-On” section. (For direct access to the user id reset page, click here Link).


Step 2– To retrieve your user id enter the following details:

  • Card Number
  • Name as it Appears on the Card
  • Security Code
  • Last 4 Digits of the Primary Card Holder’s SSN


Forgot Password

Step 1– To reset your password click on the “Reset Password” link which is situated towards the bottom right of the “Sign-On” section as shown in the picture below. (For directly approaching the password reset page, click here Link).


Step 2– As you click on the link provided above you will be directed to the reset password page. Enter the following details to verify your information and reset password:

  • Card Number
  • Name as it Appears on Card
  • Security Code
  • Last 4 Digits of the Primary Card Holder’s SSN


Make Payment

Step 1– The bill payment process has been made easy by the Ford Service Credit Card. The customer is just required to log into his/ her online account and then click on the “Payment” tab located on the dashboard.

Step 2– You can also set up an auto debit payment method. This allows the credit card company to directly collect the bills from the bank without having to go through too much trouble.

Activate Card

Step 1– In order to activate a newly received credit card call at 1-888-344-2237 and then provide the requested card details.

Customer Service

Call: 1-888-344-2237

Technical Assistance: 1-888-345-8034

Outside the U.S. 1-423-477-6612

Payments Processing Center       


P.O. Box 653054
Dallas, TX 75265-3054